Privacy Policy

Effective Date: 18 October 2026 · Last Updated: 18 October 2026

1. Introduction

Stashlar Technologies Pvt. Ltd. (“Stashlar Technologies,” “we,” “our,” or “us”) respects the privacy of our website visitors, customers, business partners, and users of our software products and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, communicate with us, use our software solutions, or engage with our services.

We are committed to handling personal information responsibly and in accordance with applicable data protection and privacy laws.

By using our website or services, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

A. Personal Information

• Full name
• Email address
• Telephone number and business contact details
• Company name, job title, and professional information
• Information submitted through contact forms, enquiries, or support requests

B. Business and Transaction Information

• Project requirements and service-related communications
• Billing, invoicing, and transaction records
• Contractual and business correspondence
• Information necessary to provide and maintain our services

Payment card details or other payment information may be processed by third-party payment providers where applicable.

C. Technical Information

When you visit our website or use our digital services, we may collect certain technical information, including:

• IP address
• Browser type and version
• Device and operating system information
• Website pages visited and interaction data
• Date, time, and duration of visits
• Diagnostic logs and security-related information

D. Cookies and Similar Technologies

We may use cookies and similar technologies to maintain website functionality, understand website usage, improve performance, and support security.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect website functionality.

E. Information Provided Through Software Products

If you use software developed, hosted, or maintained by Stashlar Technologies, we may process information necessary to operate the product, provide support, maintain security, and fulfil our contractual obligations.

The information processed will depend on the product and its configuration. Where we process information on behalf of a client, the relevant client may determine the purposes and means of processing.

3. How We Use Your Information

We may use collected information for the following purposes:

• To respond to enquiries and provide requested information.
• To deliver, operate, maintain, and improve our software and technology services.
• To manage customer relationships, projects, contracts, and support requests.
• To communicate service updates, technical notices, and administrative information.
• To process billing and maintain appropriate business records.
• To monitor performance, diagnose technical issues, and improve user experience.
• To detect, investigate, and prevent fraud, misuse, unauthorized access, and security incidents.
• To comply with applicable legal obligations and respond to lawful requests.
• To send relevant business updates or marketing communications where permitted by law.

We will not use personal information for purposes that are incompatible with the purposes disclosed to you, unless permitted by applicable law.

4. Legal Basis for Processing

Where required by applicable law, we process personal information on an appropriate legal basis, which may include:

• Your consent.
• Taking steps at your request or performing a contract.
• Compliance with applicable legal obligations.
• Other lawful grounds permitted under relevant privacy legislation.

Where processing is based on consent, you may withdraw your consent through the available mechanisms or by contacting us. Withdrawal does not affect processing lawfully carried out before withdrawal, and some services may no longer be available if the information is necessary to provide them.

5. Sharing and Disclosure of Information

We do not sell personal information to third parties.

We may disclose information in the following circumstances:

• Service providers: To trusted providers supporting hosting, cloud infrastructure, analytics, communications, customer support, payment processing, and other business operations.
• Clients and business partners: Where necessary to deliver contracted services, coordinate projects, or fulfil an agreed business purpose.
• Legal and regulatory authorities: Where disclosure is required by applicable law, a court order, or a valid legal process.
• Business transfers: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.
• With your consent: Where you have authorized a specific disclosure.

We take reasonable steps to ensure that third parties receiving personal information are subject to appropriate confidentiality, security, and data protection obligations.

6. Data Storage and Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, resolve disputes, enforce agreements, and meet applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, contractual obligations, and legal requirements.

When information is no longer required, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to applicable law and legitimate retention requirements.

For information processed on behalf of clients, retention and deletion may also be governed by the relevant service agreement or client instructions.

7. Data Security

Stashlar Technologies takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.

Depending on the nature of the information and the services involved, these measures may include:

• Access controls and authentication mechanisms
• Secure data transmission where supported
• System monitoring and security assessments
• Backup and recovery procedures
• Confidentiality obligations for authorized personnel
• Appropriate vendor and service-provider safeguards

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot promise absolute security.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable law and our contractual obligations.

8. International Data Transfers

Some of our service providers or technology infrastructure may operate outside your country of residence.

Where personal information is transferred internationally, we will take steps required by applicable law to ensure that the transfer and subsequent processing are appropriately protected.

Additional information about relevant safeguards may be requested through our contact details below, subject to security and confidentiality requirements.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information concerning you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Request information about certain data-processing activities.
• Raise a concern or lodge a privacy complaint.
• Exercise other rights available under applicable data protection legislation.

To exercise your rights, contact us using the details provided in Section 15.

We may need to verify your identity before processing a request. We will respond within the time limits prescribed by applicable law. Certain requests may be restricted where a lawful exception applies.

10. Children's Privacy

Our website and services are not intended to knowingly collect personal information directly from children without the authorization or consent required by applicable law.

If you believe that a child has provided personal information inappropriately, please contact us. We will review the matter and take appropriate steps in accordance with applicable legal requirements.

11. Third-Party Websites and Services

Our website or software products may contain links to third-party websites, applications, or services.

These third parties operate independently and may have their own privacy policies and data handling practices. Stashlar Technologies is not responsible for the privacy practices of external websites or services that we do not control.

We encourage users to review the relevant privacy policies before providing personal information to third parties.

12. Direct Marketing and Communications

We may send service-related communications, company updates, or information about our products and services where permitted by applicable law.

You may opt out of promotional emails by using the unsubscribe link included in the message or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send essential administrative, contractual, security, or service-related notices.

13. Confidentiality and Client Data

When providing software development, IT consulting, hosting, maintenance, or other technology services, we may process data belonging to our clients or their users.

In such cases, we will handle that data in accordance with the applicable agreement, documented instructions, and relevant legal obligations.

Clients are responsible for ensuring that they have the necessary rights and permissions to provide personal information to us for processing.

Where appropriate, a separate data processing agreement or product-specific privacy notice may apply.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, services, or legal requirements.

Any revised version will be published on our website with an updated “Last Updated” date.

Where required by applicable law, we will provide notice of material changes or obtain consent before implementing changes that require it.

We encourage you to review this page periodically.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact us:

Please include “Privacy Policy Request” in the subject line of your email so that we can identify and route your request appropriately.

16. Governing Law

This Privacy Policy shall be interpreted in accordance with the laws of India, to the extent applicable, together with any other mandatory privacy and data protection laws that apply to our activities or your use of our services.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts, as determined under applicable law.

Stashlar Technologies Pvt. Ltd. — Committed to responsible technology, transparency, and data privacy.